Leisure Assistants / Lifeguard




£12.20 per hour
Altrincham (opens in early 2025)
24 February 2025
Full time, 39 hours per week

Why Join Us?

The role: In this role of Team Leader/ Senior Leisure Assistant, you will be responsible for:

  • Provide excellent customer service, ensuring all visitors feel welcome and valued.
  • Assist the Duty Manager with daily operations, including opening, closing, and ensuring smooth facility management.
  • Manage difficult situations and guide the team in resolving customer concerns effectively.
  • Collaborate with other teams to ensure consistent, high-quality service for all customers.
  • Work with your Manager to identify areas for service improvement and share ideas to meet customer needs.
  • Greet visitors warmly, respond to inquiries, and ensure customer satisfaction.
  • Support sales and retention efforts by engaging with customers, generating leads, and building long-term relationships.
  • Ensure equipment is clean, safe, and ready for use.
  • Prepare activity areas and equipment to align with scheduled programmes.
  • Provide lifeguard support, maintaining a safe swimming environment for all customers.

What We’re Looking For in the role of Team Leader/ Senior Leisure Assistant:

  • A RLSS Pool Lifeguard Qualification, or a commitment to obtaining one prior to starting
  • Ideally some form of supervisor or team leader experience
  • A commitment to our values of Making a Difference, Being Open and Honest, Valuing Diversity, and bringing Energy and Empathy to everything you do.

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Interested in working with us?

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